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FAQs

Caskets, Urns and Keepsakes: We have collated some of the most commonly asked questions to make things easier when choosing the right product for you and your family. If your question isn't answered here, please send us a message.

What size ash casket or urn do I need?

To determine the size of the urn you need, consider the weight of the deceased. Typically, each pound of body weight results in approximately 1 cubic inch of ashes after cremation. Since a pound is just under half a kilogram, a person weighing around 90 kilograms would require an urn with a capacity of roughly 200 cubic inches. Keep in mind that the weight of the ashes can vary depending on the cremation process, so the actual amount might be slightly more or less than expected. The crematorium you choose can provide guidance on how their specific process may differ.

For a better guide, use our size calculator.

How do I safely move the ashes into the urn?

The crematorium or funeral director will provide the ashes in a container. To transfer the ashes into your chosen urn, start by placing the container inside the urn, then carefully release the ashes into it. If you feel uncertain or uncomfortable handling the ashes on your own, consider asking a friend or family member for assistance.

Alternatively, if you prefer not to handle this task yourself, you can request help from the funeral director. We’re also here to support you. If you wish, we can send your selected urn directly to the funeral director or crematorium, allowing them to place the ashes directly into the urn, avoiding the need for an additional container.

How do I store an ashes urn?

Store ashes urns in a safe, dry place away from direct sunlight and extreme temperatures. Many families choose to display their urns on a mantel or shelf, while others prefer to keep them in a memorial niche or burial site.

Could I put personal items in the urn or casket, with my loved one's ashes?

Yes, absolutely. In fact, they are frequently used to store items other than cremated remains. Some of our clients have shared that after scattering the ashes, they use the urn or casket to keep personal mementos, such as a lock of hair or a photograph. Others prefer to place these keepsakes alongside the ashes. It’s a deeply personal decision. If you think you might want to include additional items, you may want to consider selecting a slightly larger urn or casket (if possible).

What are keepsakes for ashes?

Keepsakes for ashes are smaller memorial items designed to hold a portion of the cremated remains. Popular options include:

  • Keepsake Urns: Miniature urns that allow families to share ashes.
  • Memorial Jewelry: Lockets, rings, or bracelets incorporating a small amount of ashes.
  • Photo Frames with Compartments: Picture frames that include a discreet space for ashes.

Can I use a normal urn or casket, rather than a pet urn, for my pet's ashes?

Absolutely. Selecting an urn or ashes casket is a deeply personal decision, and the distinction between a pet urn or casket and a human one is minimal. Both serve the same purpose. Pet urns or caskets may sometimes have a smaller capacity, so it’s a good idea to check the size. What matters most is choosing one that feels like a fitting tribute to your loved one.

Support for bereaved pet owners can be found here https://www.supportline.org.uk/problems/pet-bereavement/

Why choose Whittakers Family Memorials?

At Whittakers Family Memorials, we understand the importance of preserving the memory of your loved ones with care, respect, and exceptional craftsmanship. Choosing the right memorial provider is a deeply personal decision, and we are honoured to support you during this time with products and services that reflect our commitment to quality, compassion, and excellence.

1. Exceptional Quality and Craftsmanship

Our ashes urns and keepsakes are made from premium materials, including solid wood, high-grade metal, artistic glass, and eco-friendly biodegradable options. Each piece is crafted with meticulous attention to detail, ensuring durability, beauty, and timeless elegance.

2. Extensive Product Range

We offer an extensive selection of memorial products, including:

  • Traditional and contemporary ashes urns.
  • Keepsakes for ashes, such as jewellery and mini urns.
  • Biodegradable urns for environmentally conscious families.
  • Personalization options to make each memorial truly unique.
    Whether you’re seeking something simple or an intricate design, our collection has something to suit every need and preference.

3. Personalization and Customization Options

At Whittakers Family Memorials, we believe every memorial should reflect the individuality of the person it honors. That’s why we offer a wide range of personalization options, including:

  • Engraving names, dates, or meaningful messages.
  • Photo etching and custom designs.
  • Personalized keepsakes and jewelry.
    We help you create a tribute that truly celebrates your loved one’s life and legacy.

4. Compassionate and Dedicated Customer Service

Our team is here to support you with understanding and empathy throughout this difficult time. From helping you select the right urn or keepsake to guiding caring for your memorial, we are dedicated to making the process as smooth and comforting as possible. Please visit our support page for advice and guidance https://whittakersmemorials.com/grief-support/

5. Affordable Pricing Without Compromising Quality

We believe that honouring your loved one should not be a financial burden. That’s why we offer competitive pricing on all our products, ensuring you receive exceptional value without compromising quality or design.

6. Eco-Friendly Memorial Options

For those seeking environmentally conscious options, our biodegradable urns allow you to return your loved one to nature with dignity and care. These urns are ideal for water or land burials and break down naturally over time.

7. Fast and Reliable Delivery

We understand that timing is critical when planning a memorial. Our shipping options ensure you receive your chosen urn or keepsakesafely, and we offer transparent timelines for personalized orders.

8. Trusted by Families Nationwide

Whittakers Family Memorials has built a reputation as a trusted provider of high-quality memorial products. Families nationwide turn to us for our dedication to honouring their loved ones with care and integrity.

9. Guidance for Every Step of the Process

Whether you’re selecting an urn for the first time or looking for ways to preserve your loved one’s memory, we’re here to guide you. From practical advice on urn sizing to inspiration for personalized designs, our experts are ready to assist.

10. A Legacy of Compassion and Excellence

As a family-owned business, Whittakers Family Memorials was founded on the principles of compassion, care, and quality. We treat every family we serve as part of our extended family, ensuring your experience is marked by respect, understanding, and support.

Do you accept trade offers from Funeral Directors?

Yes, we would happily accept any orders through any funeral directors. Please contact us at support@whittakersmemorials.com or via our Contact Form for more information.

What are the benefits of biodegradable urns?

Biodegradable urns are eco-friendly and break down naturally over time. They are perfect for scattering ashes in water or burying them in soil. This option allows families to return their loved one’s remains to nature meaningfully.

https://whittakersmemorials.com/product/limbo-oleo-biodegradable-urn/

How do I care for my ashes urn or keepsake?

To ensure your urn or keepsake stays in excellent condition:

  • For metal urns: Use a soft cloth to remove dust and a gentle cleaner to prevent tarnish.
  • For wood urns: Keep them away from direct sunlight and clean them with a wood-safe polish.
  • For keepsake jewellery: Avoid exposure to harsh chemicals, water, or excessive force

What materials are ashes urns and keepsakes made from?

Ashes urns and keepsakes come in a variety of materials, including:

  • Metal: Durable options such as brass, stainless steel, or bronze.
  • Wood: Crafted from oak, walnut, or cherry for a natural look.
  • Ceramic: Elegant and timeless designs.
  • Glass: Hand-blown or artistic glass keepsakes.
  • Biodegradable Materials: Ideal for eco-friendly burials or scattering.

Are there special urns for scattering ashes?

Absolutely. We offer scattering urns designed for easy and dignified ash dispersion. These urns are lightweight, biodegradable, and often feature designs inspired by nature.

https://whittakersmemorials.com/product-category/scatter-tubes/